Sti: inspiration » White Papers

If you are interested in Human Capital, Talent Management or Performance Management, and you want to know more, then you will most likely be inspired by our White Papers.

The ability to attract and retain talent and core competencies is vital and probably one of the greatest challenges for all types of organisations today. This 20 page white paper describes 10 Best Practice elements in an effective and value added Talent Management program. 

Download the white paper about 10 steps in effective Talent Management here (Danish only)

Evaluation of employee training and development is performed completely inadequate today. This typically happens with satisfaction surveys or tests that do not say anything weather the course has fulfilled its purpose or created any value. 

This 15 page white paper discusses various types of evaluation methods and tools and argues that using ROI (return on investment) is the best tool for evaluating competency development. The report discusses the strengths and weaknesses of this methodology and explains how a evaluation maturity and creation of shareholder value correlates.

Download our white paper on 'how to measure employee development' here (Danish only)

This White Paper explains all the HR issues related to outsourcing. It divides the responsibility between the customer and the service provider and highlights the importance of co-operation early in the process.

The report also gives an overview of all important areas to cover in an outsouring situation such as Change Management, designing new jobs, transistion processes, employee engagement and performance managment.

Download the white paper about HR issues in outsourcing here

This White Paper shows how job transition impacts productivity, job satisfaction and customer satisfaction, and how a robust transition management plan can alleviate some of the negative consequences that such a transition may cause. A job transition is a big and very personal event for the employees involved, and the process must be managed effectively, professionally and, above all, with great people skills.

Download the white paper about Transition Management in outsourcing here

Companies who provide Facilities Management through an integrated solution have to commit to multiskilling of their staff in order to be effective. Multiskilling is an effective way of organising jobs to boost productivity, flexibility and quality of service. The theory is that multiskilling increases job satisfaction and thereby reduces employee turnover and absenteeism, and improves overall contract performance. If the theory holds true then multiskilling means significant tangible and intangible benefits for the service provider, the employee as well as the customer.

Download the white paper about 'Multiskilling and job satisfaction in outsourcing' here

The global workforce is currently undergoing significant and rapid demographic changes. This is especially true in western countries but is becoming increasingly common in many eastern countries. While the primary changes differ from country to country, most western countries are facing the impact of an aging workforce, immigration and in some countries, women are entering the workforce for the first time in significant numbers.

Download out white paper about 'Diversity in outsourcing' here

Innovation is today one of the top challenges for the Facility Management (FM) industry. Despite having improved over the past 10 years, FM companies can do significantly more to create innovation. This requires solid innovation processes, an innovation culture and internal innovation champions.

Download our white paper on 'Innovation in Facilities Management' here

Service outsourcing creates many changes. For the employees who will be outsourced the changes are significant but also for the rest of the organisation service outsourcing will lead to many changes. This may lead to disruptions and resistance and possibly to project failure. A solid change management programme will steer the company safely through these changes.

Download our white paper on 'Change Management in Service Outsourcing' here